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Conflict Resolution Strategies and Techniques for the Workplace

August 11 @ 10:30 am - 12:00 pm


Anastasia Engineer, a Conflict Resolution and Boundaries Specialist, will introduce the main strategies for conflict resolution and how to successfully use them in the
workplace.
The following topics will be covered:
• 5 conflict resolution strategies
• Reflective listening techniques for better understanding
• The use of I-statements to promote effective communication

Canada

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